Our return and/or refund policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a return and/or refund and/or exchange.
To be eligible for a return and/or refund and/or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned and/or refunded and/or exchanged. Perishable goods such as food, flowers, newspapers or magazines cannot be returned and/or refunded and/or exchanged. We also do not accept return and/or refund and/or exchange of products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. By default, all the items are non-returnable and non-refundable and non-exchangeable, unless mentioned otherwise.
Additional non-returnable and/or non-refundable and/or non-exchangeable items are:
To complete your return and/or refund and/or exchange, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. In case the refund is approved, we will also decide the extent of refund, depending upon the condition of the item, the type of item returned, and other such factors. We will also decide the method of refund i.e. whether it will be in the form of store credit or back to the original payment method.
If refund in the form of store credit is approved, then your refund (to the extent approved) will be processed, and a store credit will automatically be applied to your account, within a certain amount of days.
In case of a refund in the form of store credit is approved, the same will be visible under your wallet and/or payment section visible after the log-in. If you don't see the store credit, please contact us via contact options mentioned at the end of this policy.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a store credit for the approved value of your return. Once the returned item is received and return and/or refund approved as explained above, a store credit will be visible under your wallet and/or payment section visible after the log-in.
To return your product, you should initiate the process from your account orders page. You may choose a reverse pickup (if available), otherwise you will have to mail us your product yourself. The mailing address where you will have to ship the product may vary for each order and will be intimated to you once the return process is initiated.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Last Updated On: